Software Consulting & Implementation
Most failed projects were specified correctly and understood differently.
The requirement document was signed. The build came back matching it. The business still does not use it, because the document described the process someone believed existed rather than the one people actually follow. Meanwhile six systems hold overlapping copies of the same customer record and none of them agree.
We spend the first phase watching the work happen rather than collecting requirements in a meeting room. Then we build or integrate against what we observed, in increments the business can react to while there is still budget to change direction. Where an existing platform fits, we say so instead of quoting a build.
What we deliver
- Process discovery on site, mapping the workflow as performed rather than as described
- Build versus buy assessment with total cost held against a realistic support burden
- Systems integration across ERP, CRM, finance and internal tooling
- Custom application development where no product fits the process
- Data migration with reconciliation reporting, and handover documentation for your team
Technology we work with
We stay vendor-neutral and select against your requirement, not a quota. These are the platforms we deploy and support most often in this area.
- Platforms and low-code
- Microsoft Power PlatformServiceNowZoho OneOdooFrappe and ERPNext
- Integration
- REST and GraphQL APIsAzure Logic Appsn8nMuleSoft
- Build and data
- .NETNode.jsPostgreSQLMicrosoft SQL ServerAzure DevOpsGitHub Actions
Outcomes you can expect
- A system people use, because it matches how the work is actually done
- One source of truth for records that currently live in several places
- Documentation and access that let your team maintain it without us